Terms & Conditions for Poovar Boating
Terms and Conditions for Poovar Boating Services
Please read these terms carefully before booking your Kerala backwater cruise.
Effective Date: 27 January 2025
1
General Terms and Acceptance
By accessing and using Poovar Boating services, including booking backwater cruises and houseboat rides, you agree to be bound by these Terms and Conditions.
- • Applicable to all visitors and customers
- • Continued use means acceptance of updates
- • Minimum booking age: 18 years
2
Booking and Reservation Policy
Reservations must be made through our official website or authorized partners.
Official Website
poovarboating.in
Authorized Travel Partners
Verified agents and resort partners
Booking Confirmation
- ✓ Confirmation email with booking ID
- ✓ Service details, date & meeting point included
- ✓ Present confirmation at boating center
3
Pricing and Payment Terms
Price Variation Notice
- • Seasonal demand
- • Tax revisions
- • Fuel cost changes
- • Special events
Final checkout price may include GST, service fees, and optional add-ons.
GST
Applicable tax
Service Fees
Booking charges
Add-ons
Food, photography etc.
4
User Responsibilities
Accurate Information
- • Full names of participants
- • Valid contact details
- • Accurate age & special requirements
Safety Guidelines
- ⚠ Damage to property may incur charges
- ⚠ Follow crew instructions at all times
- ⚠ Littering may result in penalties
5
Cancellation by Poovar Boating
- • Adverse weather
- • Safety concerns
- • Technical issues
- • Government restrictions
Refund Policy
- ✓ Full refund within 7–10 business days
- ✓ Credited to original payment method
- ✓ Option to reschedule available
Need Assistance?
Contact us for clarification regarding your Poovar boating booking.