Terms and Conditions for Poovar Boating Services

Please read these terms carefully before booking your Kerala backwater cruise.

Effective Date: 27 January 2025

General Terms and Acceptance

By accessing and using Poovar Boating services, including booking backwater cruises and houseboat rides, you agree to be bound by these Terms and Conditions.

• Applicable to all visitors and customers
• Continued use means acceptance of updates
• Minimum booking age: 18 years

Booking and Reservation Policy

Reservations must be made through our official website or authorized partners.

Official Website

poovarboating.in

Authorized Travel Partners

Verified agents and resort partners

Booking Confirmation

✓ Confirmation email with booking ID
✓ Service details, date & meeting point included
✓ Present confirmation at boating center

Pricing and Payment Terms

Price Variation Notice

• Seasonal demand
• Tax revisions
• Fuel cost changes
• Special events

Final checkout price may include GST, service fees, and optional add-ons.

GST

Applicable tax

Service Fees

Booking charges

Add-ons

Food, photography etc.

User Responsibilities

Accurate Information

• Full names of participants
• Valid contact details
• Accurate age & special requirements

Safety Guidelines

⚠ Damage to property may incur charges
⚠ Follow crew instructions at all times
⚠ Littering may result in penalties

Cancellation by Poovar Boating

• Adverse weather
• Safety concerns
• Technical issues
• Government restrictions

Refund Policy

✓ Full refund within 7–10 business days
✓ Credited to original payment method
✓ Option to reschedule available

Need Assistance?

Email Support Contact Page